Tag Archives: VTR

VTR warns on financial problems if it is ordered to compensate its internet plans clients

On July 24th, the Chilean National Consumer Service (SERNAC) filed a lawsuit against the VTR telecommunications company, with the aim of obtaining compensations for the company’s clients who were affected by the poor quality in the internet service provision, which, according to the entity, was intensified during the pandemic period. As officially reported from its [...]

VTR starts offering internet via FTTH and prepares its IPTV offer

As reported by the specialized website Pisapapeles, the Chilean telecommunications company VTR started to offer internet via FTTH in Quintero (Valparaiso, Chile), with speeds of 200, 500 and 600 mbps, which coincide with the offer that VTR currently provides to its HFC service subscribers. Up to now, the Chilean company has not reported itself on [...]

VTR’s on-demand content consumption increases 125% during the pandemic period

Chilean telecommunications company VTR reported a 125% increase on its VTR VOD content consumption between March and August, that is, during the social distancing period due to the Coronavirus pandemic. VTR reported this information days after announcing a new version of its platform, where it also made HBO movies and series available. As reported by [...]

VTR launches new VOD platform version for all its customers

Chilean telecommunications company VTR (Liberty Latin America) announced this Thursday that it has made a new update to its VOD platform for all its clients, and for free. They will be able to access their content by clicking on the VOD button on their remote controls. As reported from VTR, the new version includes a [...]

VTR removes NBC Universal channels to launch seven premium HBO channels on its grid

Chilean pay TV operator VTR announced that it has removed Syfy, Universal Channel and Studio Universal (NBCUniversal) on June 29th, in order to enable HBO’s premium channel package, which the company had announced in April. The removal of the Syfy, Universal and Studio Universal channels, as reported in January, is because of the launch of [...]

Chile extends term of new plan to provide mobile phone, internet and pay TV services to those most affected by the Coronavirus

Chilean Transport and Telecommunications Ministry (MTT) and telecommunications regulator Subtel announced an agreement with operators in the country, such as Movistar, Entel, Claro, VTR and Grupo GTD, together with Wom, Mundo Pacifico and CMET, to extend the Solidarity Connectivity Plan launched in April for 30 days. The initiative aims to provide benefits for Chilean citizens, [...]

Subtel notifies VTR for services interruptions in Santiago de Chile

After last Friday, May 8th, an almost 10-hour failure  that affected landline, mobile internet and pay TV VTR customers was reported in comunes like Peñalolén, Lampa and Colina (Santiago de Chile), the Chilean Telecommunications Subsecretary decided to notify the company.  In the document, the regulator asked VTR for more information regarding the reasons why the [...]

TV Educa, the new Chilean educational TV channel, to be broadcast on pay TV

This Wednesday, an agreement was ran between the Chilean National Television Council (CNTV) and more than 20 pay-TV operators in the country, which enables them to include the TV Educa Chile channel, an initiative promoted by the Government and CNTV to create a new channel with educational content, recently launched. The channel will be on [...]

VTR reduces subscriptions to unemployed clients due to Coronavirus on up to 80%

The Chilean pay TV operator VTR announced that, from this Wednesday, April 1st, those customers of the company who got unemployed due to the Covid-19 pandemic (Coronavirus) in the period between  March 15th and April 30th and have a fixed VTR service hired, will pay the subscription for three months for CH $ 9,990 (USD [...]

Subtel asks Chilean operators for a report on the behavior of their networks due to broadband use increasement

The Chilean Communications Subsecretary (Subtel) asked Claro, Entel, Mundo Pacífico, GTD, Movistar, VTR, WOM and others, to report on the behavior of their networks and work plans due to a 30% increasement in Internet use in homes that was detected in the country because of the spread of the Coronavirus. The Chilean regulator asked the [...]