Gigared, an Argentine operator, teamed up with technology company Appear to expand its HD service to more subscribers. With the launch of its new DVB-C and ISDB-T STBs, all its pay TV users who used analog services will be able to migrate to HD DTV.
During his participation in Nextv Series South America 2021, the event that took place at the beginning of September, Juan García Bish, Gigared’s New Technologies Manager, had announced that the company was seeking to incorporate televisions that were not smart TVs into its network, by delivering STB ISDB-T with Android. “The only recourse we had was to move to the air standard, ISDB-T“, he said at the time.
Less than a month later, the operator implemented the X and XC platforms, the STB MUX X20 and the XC5000 ISDB-T of Appear in its central headend, to be able to transmit HD content to all its subscribers in Argentina.
“We didn’t want our customers to have to configure and install STB; we wanted to offer a perfect customer experience. But it can be difficult to find the right support for ISDB-T International cable implementations, as many TVs on the market are simply not compatible”, García Bish explained.
“We selected Appear to support us as they are a technology partner we can trust to simplify the upgrade to HD services. Not only does Appear solutions ensure that we can deliver the high-quality television experience that our subscribers have come to expect directly on their televisions, but with little downtime and high-quality performance, we knew we could implement Appear technology in our remote locations, which would just make it work”, he added.