According to the 12 indicators established by the National Telecommunications Agency (Anatel) of Brazil, in 2015 all the Pay-TV operators gathered only 81.8% of the proposed quality goals, a lower percentage compared to the 84.3% achieved in 2014.
According to a report published March 29th by the entity, the targets corresponding to collections had the worst performance. Medium and smaller size Pay-TV operators such as Cabo Telecom, Blue Interactive, Multiplay and Nossa TV had compliance rates above 90% but all large companies disappointed.
Vivo and GVT (both owned by Telefonica) were the companies with the worst results with 41.7% and 52.8%, respectively. Oi fulfilled 57.6% of the goals, Sky (AT&T) had 72.4%, Claro and Net (America Movil) 77.2% and Algar Telecom fulfilled 78.8% of the quality objectives.